Unfiltered Story #129996
My restaurant runs a gift card promotion every Christmas: 20% off if you pay in cash or with a check. The special ends on Christmas eve and is very popular. Today is January 3rd and a man comes in and complains he didn’t get the extra amount. Turns out he paid with a credit card and was told the special didn’t apply. He lies and said “no one told me that”. Then demands his money be put back on his credit card and he be reissued new gift cards with the extra percentage!!! My boss showed him the door!!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.