Unfiltered Story #126424
(I work in the express lane, but if it’s super crowded I will sometimes hop on a register to help out. I’m not familiar with what all the produce looks like, and more than once I’ve asked the produce manager for help when picking an order. A woman comes through my lane with a lot of produce. I get through the produce I recognize first, and then pick up something I’ve never seen before.)
Customer: “Do you know what that is?”
Me: “No.” *I type in a number and charge her for it*
Customer: “Then how did you know what to charge me for it?”
Me: “There’s a sticker.”
(I show her where the sticker is with the PLU number on it.)
Customer: “Oh.”
Question of the Week
Have you ever served a bad customer who got what they deserved?