Unfiltered Story #124819
I work at the Front Desk. A guest walks up, holding some papers.
Me: Good Morning! How can I assist you?
Guest: I need you to fax some documents for me.
Me: Sure! I can take care of that.
Guest: Thank you, the fax number is at the top. I need you to send 3 separate faxes for the same number.
Me: So… you want me to send these 3 papers to the same number?
Guest: Yes. 3 different faxes, same number.
*I complete the faxes and hand the documents back with a confirmation page.*
Me: Here you are, Sir! Anything else I can do for you?
Guest: Uh… I asked you to send these 3 papers separately to the same number! You sent them all together!
Me: I’m sorry, Sir! I must have misunderstood. Let me fix that for you.
*At this moment, the phone starts to ring and another guest walks up to the desk. I excuse myself and run back to my managers’ office for help*
Me: Stephen! I need help! Can you fax these papers for a guest? And make sure you fax them 3 separate time to this number at the top?
Manager: Are you serious? Why can’t we just fax them all together?
Me: Yea. I know.
*By the time I finish with the other guests, my manager comes up to the front with the documents*
Manager: Here you go. I sent 3 separate faxes to the same number for you.
Guest: Ugh! Finally someone got it right! *storms off*
Manager: Wow! It looks like it’s going to be THAT kind of day!