Unfiltered Story #124772

, | Unfiltered | November 4, 2018

I work as a SME/Supervisor in a Bulgarian call center and most of my agents are local and have sometimes difficulties in the English language. I was monitoring some chats when I saw this:

Customer: I am having a problem with one of my orders.

Agent: We are sorry to hear about your order issues, Could you please provide me with your order number?

Customer: (provides order number).

Agent: Could you please bare with me for a moment while I check your account?

Customer: No problem dear, I will take off my clothes for you. Will you do the same?

Agent: (confused). What do you mean?

Customer: I think you meant bear with me :)

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