Unfiltered Story #124631
(I was working in the aquatics section of a pet store well known in the Hamptons for stocking backyard ponds for mansions and estates. This day a 40-something, well dressed woman came in with her daughter who was maybe 12)
Lady: “Excuse me, could I have some of these bigger koi for my pond?”
Me: “Of course. How many would you need?”
Lady: I’d say a dozen or so. And some of these pretty ones over here.” She points at our salt water tank with Lion Fish in it.
Me: “The koi would be fine, but Ma’am those fish are salt water. They would die the moment you put them in the pond.”
Lady: “Well can’t I just add a bunch of salt to the pond?”
Me: “…..I… guess you could if you had the system for it, but then all your koi would die.”
Lady: “Why is that?”
Me: “Because these are fresh water fish. You cant have both in the same pond.”
Lady: “Oh.” She drops it and continues browsing the pond section. “OH! What are these little funny things?”
I see she’s pointing at the bull frog tadpoles.
Me: “Those are tadpoles, Ma’am.”
Lady: “What are tadpoles?”
Me: “They’re baby frogs.”
Lady: “Then where are their legs?”
The woman’s daughter shoots me a look from behind her mother seeming to say “God help me! I deal with this woman 24/7!”
Question of the Week
Have you ever served a bad customer who got what they deserved?