Unfiltered Story #124585

I’m working as the cashier. A woman comes up with a pair of men’s patterned pyjama pants. We have a policy called “love your customer” – whatever they say a price actually is, we have to believe them and change it, even if we know they’re wrong. Her PJ pants scan up as $20.
Her: oh no, they were on special for 12.98
Me: (knows she’s wrong.) Okay. *changes price*
Her: wait … you’re actually changing it?
me: yes, if you say that the others were 12.98 i will change this one
She fumbles as she goes to swipe her card then puts her hands on the counter and breathes heavily.
Her: no I’m sorry, they were 20 bucks, forget it.
me: … okay.