Unfiltered Story #124534
(I am trying to help a customer who is looking for a stainless steel garbage can, and seems genuinely confused.)
Customer: “So…this is a 30-litre garbage can?”
Me: *noticing the 30L label* “Yes. That is a 30-litre garbage can.”
Customer: “And it’s stainless steel?”
Me: *noticing the very obvious metal construction* “Yes. It is indeed stainless steel.”
Customer: “And I can use this in the kitchen?”
(My manager, who overheard the entire exchange, walks over to us and gives the customer a piece of his mind.)
Manager: *sarcastically* “No, you can’t use it in the kitchen!”
Customer: “I can’t use this garbage can in the kitchen?”
Me: “Well, once you buy it, you can use it however you want. If you do go through a lot of waste in the kitchen, 30 litres should be the right size for you.”
Customer: “…Are you sure?”
Me: “Yes, I’m sure. In fact, a lot of my customers have bought the exact same garbage can for their kitchens.”
Customer: “But that man over there just said I can’t.”
Manager: “I was joking! Oh my god!”
Customer: “Why your god?”
(In the end, he didn’t buy the garbage can.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.