Unfiltered Story #123493

, , | Unfiltered | October 14, 2018

*I answer phones at my job to set up service appointments for our customers. The gentleman called to set up an appointment. He had an open recall on it.

Me: “Okay sir, what vehicle is this for?”
Him: “It’s a spiral cable recall.”
Me: “No sir, which vehicle is this for?” (he had more than one on file)
Him: “It’s for the Corolla.”
Me: “Alright (I go to make sure he does in fact have an open recall, we are required to do this with every customer. He does in fact have an open recall. I’m in the process of setting up the appointment for him). Okay sir, when would you like to bring your vehicle in?”
Him: “I need to make an appointment!”
Me: “Okay, when would you like to bring your vehicle in?”
Him: *hangs up*

I don’t know if he thought I was asking these questions for fun, or what.

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