Unfiltered Story #123470

I work as a manager in a popular kid’s store where children can stuff their own plush toy I got this call today from a woman i would guess in her 30’s from her voice

me: “thank you for calling [store] where best friends are made! this is {me} How may I help you?”

her: “yeah i have a complaint!”

me: “I’m sorry to hear that, I’m the manager on duty at the moment. May I ask what the problem is?”

her: “uhm yeah..” {suddenly angry} “ONE OF YOUR BEARS RAPED MY DAUGHTER!”

(mind you at this store our associates are called bears, and I can’t picture any of them doing anything like this but I’m still a bit freaked out)
me: “ma’am I assure you I take this very seriously. Can you describe the person…”

her (interrupting): NO! NOT AN EMPLOYEE ONE OF YOUR TEDDY BEARS TOUCHED MY DAUGHTERS VA-GI-NA! NOW I WANT A FREE BEAR BEFORE I SUE YOUR ASS!!!

me: *silence* ma’am I’m very sorry but if you believe there has been a sexual assault, you need to contact the police” *hangs up*

coworker: what was THAT about?

me: I’m not sure I even want to know…