Unfiltered Story #123449
(I have had a bad night at work and just wanted to go home and this lady comes through the drive through and asked if we had chicken strips, but ended up ordering a ten piece nugget meal)
Me: “Anything else for you tonight?”
Her: “I actually have a strange request. See these are for my two kids so could you split it up into two bags?”
Me: (after a moment of silence) “Yup. Your total is $$$ at the window.”
(I go and tell my coworker how to bag this while the lady pulls up to the window. This is when I realized she didn’t tell me how she wanted the drink.)
Me: (opening the window to let the freezing cold air in) “Hello, did you want your drink split up also?”
Her: “Oh! Ya. Sure”
Me: “Alright. That’s $$$.”
Her: “Here’s for that, and that’s for you since you split that up for me.” (Hands me two extra dollars)
(I’m stunned because this very rarely happens)
Me: “Thank you.”
(I grab her change and hand it to her along with the food and drinks.)
Her: “Have a fantastic night!” (Drives away)
(That made my night and I finished the shift with a smile)
Question of the Week
Have you ever served a bad customer who got what they deserved?