Unfiltered Story #123439

, , | Unfiltered | October 12, 2018

(I work at a well-known hotel in a part of the country where snow is hardly seen. At this point there is 5″ of the good ol’ white stuff on the ground. This is one of many, similar conversations.)

Me: “Good evening, (Hotel Name). Where may I direct your call?”

Guest: “Can you guys come pick me up from the airport?”

Me: “No, sir. Our company car is currently unavailable due to closed roads.”

Guest: “Ugh! Well aren’t there any cabs that will come get me?”

Me: “No, sir. They will not be servicing anyone due to road closures and bad weather.”

Guest:  “Well isn’t there anything you can do to come pick me up?”

Me: “No, sir. Roads are closed due to bad weather.”

Guest: “I want to speak to a manager!”

Me: “Yes, sir. One moment, please.”

(After I transferred him I don’t know what happened, but he obviously hadn’t looked out of a window!)