Unfiltered Story #122115
(I work for the Village which basically takes care of the town and runs its operations. We do not however take care of utilities)
Me: “Good morning Village of St. Joseph”
Customer: “Could you tell me if there is a fire hydrant in front of my house?”
Me: “I don’t have a list of fire hydrants and where they are located. You’d need to call the water company.”
Customer: “Oh so you don’t have a list?”
Me: “No, the water company might”
(I’m thinking in my head, but I don’t want to say it to him because I’m afraid he’ll be offended and yell at me, why don’t you just look and see if you have a fire hydrant outside of your house?)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
