Unfiltered Story #122071

(I work in a travel bureau within a supermarket. Whilst not a part of this supermarket, as part of their promotion, we offer storecard points on their storecards)
Customer: *storms up to me* Do you have my (storecard)?!
Me: *takes a quick look around, although I know I haven’t had one left with me* No, I’m sorry, could you have possibly put it in with your money when you collected it?
Customer: No! Why would I do that?! You obviously still have it!
Me: I’m so sorry, ma’am, I’ve just checked and I don’t have any back here.
Customer: This is ridiculous! *scowls at me* This is the last place I had it!
Me: *goes on to suggest maybe she put it in her pocket or other alternatives, and she snaps each time*
Her: *rummaging through her purse again, pulls out the storecard and wanders off without apologising*