Unfiltered Story #122063

, , | Unfiltered | September 23, 2018

(While my sister is picking up headshots at the photo center of a large office supply store, I decide to get some pens. While waiting in line, I overhear the employee requesting his assistant manager to help with a refund. After dealing with my sister’s photos, the assistant manager comes over to help the customer, who is middle-aged and speaks with a heavy accent.)

Assistant Manager: “Yes, ma’am. What can we do for you?”

Customer: “I want to return this item. It is within the thirty days.”

Assistant Manager: “I’m sorry, ma’am, but because it’s an electronic, we can’t refund it now.”

Customer: “Excuse me? But it hasn’t been the thirty days yet!”

Assistant Manager: “I understand, but as you can see on the receipt, electronics can only be returned after two weeks.”

Customer: “No. I cannot be bothered to read all this stuff.”

Assistant Manager: “Ma’am, I’m sorry, but the rules still apply. No refunds for electronics after fourteen days.”

Customer: “No. I do not care.”

Assistant Manager: “Ma’am, I…”

Customer: “I do not care. I do not care. I am the customer. It has not been thirty days.”

(As she is being very rude and holding up the line, I am very close to ripping her a new one when, to my relief, the employee who requested back-up invites me to another check-out lane. The transaction goes smoothly, and he prints out my receipt.)

Employee: “Here’s your receipt.”

Me: “Thank you, and…” *lowers voice* “Don’t worry, I’ll read it.”

Employee: *laughs* “Thank you. Have a good day.”

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