Unfiltered Story #119370

(I work in a small, bakery/restaurant in a college town. I answer the phone:)

Me: “Thank you for calling [Name], how may I help you?”

Customer: “I need a lemon meringue pie delivered to my son’s dorm room today.”

Me: “I’m sorry, ma’am, but we require 48 hours notice for special orders and we don’t deliver; you can pick something we have in stock and he can pick them up.”

Customer: “Well it’s a surprise for his birthday so it has to be delivered. It shouldn’t take long to make one pie.”

Me: “I’m sorry, ma’am, but our bakers have already left for the day, we aren’t prepared to make that and we don’t have someone available to deliver.”

Customer: “So there’s really no way for you to do this?”

Me: “No I’m sorry.”

(She then hangs up. Twenty minutes later I answer the phone and it’s the same woman with the same request and I had to go through the whole thing with her again.)