Unfiltered Story #119360

, | Unfiltered | September 3, 2018

(I work in the deli of a popular department store in the Midwest, and our deli has two sides to it. On one side we slice meats and cheeses, and we serve salads to customers. On the other side, or the “hot side” as we call it, we have a cafe that serves ready to hot foods like fried chicken. I am working on the hot side and the deli counter is dead except for one lady, who is being served by someone working the counter. She approaches me and my coworker on the hot side, clearly miffed.)

Customer: “Excuse me, is there someone over here that can help me while he [Coworker on counter] goes to look for my ham in the cooler? I have other things to get.”

(I put on some gloves and go to help her, but as I’m putting my gloves on I notice another customer has stepped in line. We are only allowed to have two people serving one person if the line has no one else in it.)

Me: “I’m sorry, ma’am, but someone else is in line. We have a policy that we can’t have more than one waiting on a customer if there’s more people in line.”

Customer: “Seriously? Can’t you just help me?”

Me: “Ma’am, I am sorry, but we have to wait on all of the customers in line.” *I start to serve the man in line*

Lady: “That is RIDICULOUS!”

(My coworker on the hot side eventually steps up and helps her out, and she calms down. Some people need to learn how to BE PATIENT.)

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