Unfiltered Story #118768

, , , | Unfiltered | August 23, 2018

I work for a well known web company, and at least once a week I receive emails regarding verifying accounts. We send very specific crystal clear instructions to send an email to X email, with detailed information, to verify your account. More often then not I receive inquiries of this nature:

customer: I received an email telling me to send in verification information to this specific email. …WHAT DO I DO?

*facepalm* “have you tried emailing that information in to that email?”

1 Thumbs