Unfiltered Story #118765
(All the papers across the country recently got a new phone system, and it seems to have confused many callers. I have personally experienced people calling multiple times to get a hold of me, and I’ve heard many coworkers complain that their sources are having troubles with the system as well. One day as I am busy at work at my desk, I get a call.)
Me: *sees it’s from a non-local number, thinks it’s strange* “Hello, [My Name] speaking.”
Caller: “Hi, what department is this?”
Me: “What department were you hoping to reach?”
Caller: “I was hoping to reach someone at [newspaper in small city in Ontario].”
Me: “…well, we’re actually a paper in [small city in Alberta].”
Caller: “…Where the hell is that?!”
Question of the Week
Have you ever served a bad customer who got what they deserved?