Unfiltered Story #118671

, | Unfiltered | August 20, 2018

I worked in a Deli/Bakery combo in a grocery store chain. We had an older (but not elderly) man who would come in maybe once a week and complain for about 10 to 15 minutes at a time as to why we had no sugar-free variety of the pie he wanted. His usual spiel would be, “I just DON’T UNDERSTAND why y’all don’t have it! Now sweetheart, I ain’t saying it’s your fault. BUT-” and he’d continue on and on. He was very passionate and rambly whenever he talked, like the world depended on his pie, telling me his expectations of a good shopping experience. I’d explain to him that it just wasn’t a product that sold enough to be worth ordering, but it’s like he didn’t hear me.

Finally, by about the fifth time, I responded to his spiel with, “Ok, sir, I’ll tell you what! I’ll take down your number and I can place an order for your pie, and I’ll give you a call as soon as we get it in.”

The customer’s face changed to a clean slate like he wasn’t expecting my response. He went from fiery pie-passion to a blank expression. “Oh. Oh, uh, no, that won’t be necessary.”

He never complained about us not having his pie anymore.