Unfiltered Story #117759

, | Unfiltered | July 27, 2018

(I am a twenty-one year old female and I work at a well known bedding and bath/kitchen housewares store. I am working opening shift on July 4th as the main cashier when an older man comes in.)

Man: “Do you have a windshield cleaner with replacement pads?”

Me: “Hmm, we have two kinds in store. Let me show you the first that’s just up front here!”

(I walk out from behind the counter and lead him to where one of the two kinds is hanging. I point to it.)

Me: “We have this one here, the [particular brand name]. Is this it?”

Man: *suddenly with voice raised* “No! I want a windshield cleaner with replacement pads! That’s not it!”

Me: *getting nervous at his volume and tone* “Okay! Well we have another type that is further back in the store. Let me call another employee to the front and they can help you find it!”

(I walk away and call over the walkie-talkie for another employee. Since I am the main cashier, I have to stay within a certain area near the main registers. I walk back behind the counter just as my coworker comes up. I introduce him to the customer and explain what he is looking for.)

Me: “He’s looking for windshield cleaners, and it’s the other one, not [particular brand name].”

Coworker: *nods and looks at the man*

Man: *Interrupts before coworker can say anything* “I need a windshield cleaner with replacement pads! And not that one on the wall!”

Coworker: “Hmmm…” *walks over to a newly placed bin with the second kind of windshield cleaner in it. He takes one out and shows it to the customer* “Is this it?”

Man: “…Yeah, I guess so.” *he takes it, my coworker thanks him and walks off. The man approaches the counter I am at in order to pay*

Me: *Smiles sheepishly* “I’m sorry about that, sir! They must have put the bin up yesterday when I wasn’t in and I didn’t get a chance to notice it. It’s crazy how much a store can change when you’re gone, even in such a short time!”

Man: *Tosses it on the counter* “Yeah, right, you just don’t wanna serve veterans! None of you do!”

Me: *Startled* “No, sir! Actually, my dad and grandfather are both vet-“

Man: *ignores and interrupts, leaning on the counter and getting very close to my face* “Don’t lie to me! I know the truth!” *he takes out his wallet and begins pulling out a bill*

(I’m already overly sensitive to loud noises and shouting, and him getting so close only made the whole situation worse, so I was shaking by this point, but I managed to put on a smile).

Me: “Alright, that will be $10.59.”

Man: *pulls out $11.00 and hands it to me, picks up item, and starts to head toward the exit around the counter*

Me: *quickly finishes ringing out order* “Oh, sir, do you want your change?”

Man: “Yes.” *continues walking toward exit as he holds his hand out towards me*

Me: *Plops change in his open hand* “Have a good day!”

Man: *Nods* “Have a happy July 4th.”

Me: *Confused* “…You too!”

Man: “Oh, you’ve already made it better!” *says this in a genuine tone and walks out*

Me: *stunned*

(Now, I fully respect veterans and I entirely understand that July 4th can be a bad day for some of them, as I assume was the case here, but still, this was a startling and bizarre scenario for sure!)

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