Unfiltered Story #116513

, | Unfiltered | July 19, 2018

(We offer discounted specialty hot beverages on a certain weekday. All of those beverages have milk, and we MUST ask whether the customer would like 2% milk or skim milk in their drink. A grumpy old man comes up to order.)

Me: “Hi-”

customer: “All your drinks are a dollar?”

Me: “Just the ones on the board over there” *points to board which clearly says SMALL sized special beverages*

customer: “Give me a large.”

Me: “Sorry, you can only have a small for the one dollar drinks.”

customer (angrily): “OKAY! then give me a SMALL!”

Me (monotone): “….which beverage?”

customer: I DONT KNOW.. WHATEVER! A HOT CHOCOLATE!

Me (since my manager is watching) : “with regular milk or skim?”

customer: “what?”

me: *repeats*

customer: “I DON’T WANT MILK. I WANT A HOT. CHOCOLATE.”

Me: “There is milk in your hot chocolate.”

customer: ” I DONT F***KING WANT MILK. ARE YOU DEAF? I WANT HOT CHOCOLATE, NOT MILK.”

Me: ………… *glares, sighs, and punches in regular milk* “$1.05.”

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