Unfiltered Story #115810
I pull up to this man’s house and wait outside. While I wait I am listening to REM’s MTV unplugged album on a playlist of non-objectionable acoustic rock. It is my first ride of the night so I am energized and I have a very friendly demeanor. My rider comes out and he has a miserable scowl on his face.
Me: Hello, _____. How are you this evening?
Customer: I’m fine. Please turn off the music.
Me: OK. Would you like to listen to something else?
Customer: No. No music. I don’t like music.
Me: …..
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
