Unfiltered Story #115641
(I work as the takeout person and as the hostess, the takeout phone rings, I answer)
Me: “Hello thank you for calling ______ Japanese Steakhouse, how may I help you?
C: “Is this the library?”
M: “No this is ______ Japanese Steakhouse”
C: “Can I request a book?”
M: “No sir, this is a restaurant. not the library”
C: “Well what’s the library’s number?’
(I look the number up on my personal cell phone and give it to him, making sure he got it written down)
C: “Thank you”
M: “Have a good evening sir”
(I hang up, a minute goes by, the phone rings, I answer)
Me: “Hello thank you for calling ______ Japanese Steakhouse, how may I help you?
Same guy as before: “Is this the library?”
M: “No sir, again, this is ______ Japanese Steakhouse”
C: “Oh. What’s the library’s number again?”
(I wanted to cry, and my manager laughed at me when I told him about it later)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.