Unfiltered Story #115254

| Unfiltered | June 27, 2018

(I work at a costume store and two older ladies were trying to buy some styrofoam heads along with other various items).

Me: The styrofoam head doesn’t have a barcode on it. I’ll call the manager in the back to ask for the SKU number.

(The manager told me that the heads were not for sale and one of the other employees wanted to use them to display some wigs).

Me: Ma’am, I’m sorry but the styrofoam heads are not for sale.

Customer: Well they shouldn’t have been out on the floor! There was a whole trash bag full of them in the back!

Me: Well, one of the other employees wanted to use them for displays.

Customer: They still shouldn’t have been out on the floor! This is ridiculous! We have terrible customer seribe everytime we come here.

(The customer pulls out her debit card).

Customer: Debit

Me: We accept debit cards but it runs as credit so you won’t be able to put in your PIN number. I will also need to see your ID please.

Customer: Ugh!

(She yanks back her debit card and pulls out a credit card).

Me: I will still need to see your ID, ma’am.

Customer: That’s the last strike! I’ll never come back here again!

(She pays for her items and complains all the way out the door).

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