Unfiltered Story #115236

(I work as a pharmacy intern, and I just started a few months ago, working a few hours here and there due to school, so I’m still relatively new, but I’ve gotten a lot better since I started. A patient calls in the pharmacy hoping to transfer a few prescriptions over)

Me: *over the phone* Hello, thank you for calling [Pharmacy], how can I help you today?

Patient: I would like to transfer some medication to your pharmacy

Me: Sure, do you have the prescriptions numbers with you?

Patient: Are you new?

Me: Well I started a few months ago

Patient: I want to talk to someone who knows what they’re doing

Me: *Gritting my teeth* Of course, just a moment

I ended up transferring the call to the pharmacist who asked why I couldn’t take it. I had to explain why she refused to talk to me.