Unfiltered Story #113845

(I work in the produce department. I don’t usually get rude people, but this is the worst experience I’ve had so far, which ended up leaving me in tears in front of my boss. 2 people called in sick and another was in a car accident, leaving us down 3 people. My manager and I were the only 2 there for 3 hours, and for those 3 hours I was mainly on my own working carts and moving freight, ect. Because of this and some other things going on in my life, I was already really stressed. At around 2pm, it got very busy, and I would get people asking me to find one thing from the back, only to have me bring it out then ask for another thing. I had just finished with a customer when this happened.)

Customer: “Excuse me!”

Me: *I turn and face her* “Hello, how can I help you?”

Customer: “I want spartan apples!”

Me: *Goes over and looks at where we keep the spartans and see there’s a good 20-something apples there*

Me: “These are spartans.”

Customer: “NO THESE ARE MACINTOSH THEY LOOK LIKE MACINTOSH!”

Me: *Checks the code on the apple sticker with the PLU* “It says they’re spartan.”

Customer: “WELL THESE ARE ALL ROTTEN AND IF YOU COULD FIND SOME NON-ROTTEN ONES THAT WOULD BE GREAT. I’M ALSO REALLY DISAPPOINTED IN PRODUCE TODAY. THIS IS RIDICULOUS.”

Me: *Plasters a smile to my face* “I’ll be right back.”

Me: *Finds more spartans in the back and brings them out*

Customer: *Smiles* “Ooooh these are perfect! Thank you so much.”

(I checked over the ones we had out, they were completely fine. I found it amusing how quickly she went from disappointment to gratitude.)