Unfiltered Story #112845

| Unfiltered | May 24, 2018

(The customer is a friend’s father in this instance. He was returning a kettle to a store as it had stopped working after a handful of uses. He entered the store and walked up to the customer service desk.)

Friend’s Dad: Hi. I bought this kettle. Can I have an exchange please?

Store assistant: (very straight-faced) I’m very sorry Sir, but I’m afraid we can’t do that.

Friend’s Dad: Why?

Store assistant: Because this is [nationwide UK motoring store]. [Household electric store] is next door.

(My friend’s father looked up and around, noticing the car parts on display for the first time. He’s a regular shopper at this motoring store and had walked in by habit. Sufficed to say he felt very embarrassed but is still laughing at himself several days later.)

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