Unfiltered Story #110705
New Zealand | Unfiltered
| May 15, 2018
Customer: I bought a pair of jeans from your store, and now they’ve ripped. I need you to replace them
Me: I’m really sorry to hear that. If you give me the jeans I’ll get that sorted for you.
Customer: Well, I don’t have them, I threw them out. I’m very disappointed, they were expensive jeans.
Me: Uh, unfortunately I’ll actually have to see the faulty product to replace them for you…
After 10 mins of ranting about my customer service, claiming she was a VIP and demanding her money back the lady asked to talk to my manager. Never been so happy to pass a customer over
Question of the Week
Have you ever served a bad customer who got what they deserved?
