Unfiltered Story #108946

, , | Unfiltered | April 15, 2018

(A friend of mine sells tickets to a few popular stage plays. She posts a lot of her customer service horror stories on Facebook and this one was too good not to share).

Friend: How will you be paying today?
Customer: Cash.
Friend: Ma’am this is a phone purchase, I need a credit or debit card number.
Customer: But I want to pay in cash.
Friend: I understand, but unfortunately I can only process your order on a
card because I cannot take cash from you.
Customer: But I’m giving it to you.
Friend: Ma’am we are on a phone call, I cannot physically accept cash from you.
Customer: But I don’t want to use a card.