Unfiltered Story #108903

(I work in a popular chain of fast food restaurants. Because our restaurant is a franchise, owned by a different owner, prices and policies differ from other of the same company.)
Customer: “I would like one medium iced coffee.”
Me: “Alright. Will that be all?”
Customer: “And a senior discount.”
Me: “We actually do not have a senior discount price for iced coffee. We just have reduced prices for small soft drinks and regular coffees.”
Customer: “I don’t understand why not. Every other place has it.”
Me: “I am sorry. We don’t have one in this location.”
Customer: “It’s always $1.74.”
Me: (Trying not to laugh.) Okay, that will be $1.39.”
(It doesn’t usually work out this way, but I’ve never seen somebody stop complaining faster in my life.)