Unfiltered Story #108248
(I have wild, unruly red curly hair. The uniform at Stop and Shop includes a baseball cap for employees working around food; such as in the deli. I wear the hat and work in the deli, which usually makes me look like Ronald McDonald. A customer appears.)
Me: Hello! What can I do for you?
(The customer looks up. Her eyes widen. Suddenly, she grabs an older woman nearby by the arm and points to me excitedly.)
Me: Er–ma’am? Are you alright?
Customer: (enthusiastically) Can you come around the counter, please?
(I edge my way around the counter, hoping this isn’t going to turn out to be weird.)
Me: Is there a particular item you’d like to–
Customer: Take off that hat.
(I do so out of sheer shock. Without further ado, the customer grabs a fistful of my hair.)
Customer: It’s REAL!
Me: (slightly horrified) It is! Please let go.
Customer: You’re so LUCKY! Mom, look, it’s real!
Customer’s Mother: Ooooh!
(She finally released me, but it was too late. Things had inevitably gotten weird.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.