Unfiltered Story #107406
(In our store we have two levels: downstairs for food/drink, health and beauty and cleaning products, and pstairs for household items, clothes and greeting cards. Normally I only work downstairs so only know items are upstairs, but not directly where they are. I work as a personal shopper picker so I commonly get asked where items are.)
Customer: “Excuse me, could you please tell me where [Kitchen Appliance] is?”
Me: “Of course, they’re found upstairs.”
Customer: “Thank you.”
(Without asking any more questions on the matter she walks off around the corner and I go back to working. A few moments later I overhear my coworker giving directions:)
Coworker: “…of course, ma’am, they’re upstairs. I can show you where they are if want.”
Same Customer: “No thank you, I’ll be fine.”
(My coworker turns into the same aisle I’m in so I approach him to check if he was giving directions to what I thought he was.)
Me: “Were you just saying where to find [Kitchen Appliance]?”
Coworker: “Yes I was, why?”
Me: “She just asked me the same question and I told her the exact same thing.”
Coworker: “You must just have an untrusting face then.”
(We share a quick laugh and go back to work.)