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Unfiltered Story #105933

, , | Unfiltered | February 20, 2018

(Customer service representative picks up and introduces himself)

Rep: “Hi, my name is [name]. How can I help you today?”

Me: *A little startled as my name is [name], too* “Actually, my name is [name]!”

*Awkward silence*

(A few minutes later)

Rep: “Let me just pull up your account info here… Oh, we have the same name!”

Me: *Facepalm*

(Note: this wasn’t simply a language barrier and the call went well otherwise!)

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