Unfiltered Story #105201

, | Unfiltered | February 11, 2018

(I used to work at an inexpensive chain clothing store. The return policy is fairly standard, 30 days with a receipt. It was a slow weekday morning so I was the only cashier. A well-dressed woman with an expensive-looking purse comes in and walks up to the register)
Customer: I have a return (starts to dig in her purse)
Me: Ok, would you like to exchange it for something else or just return it?
Customer: Just return them. I was cleaning out my husband’s closet and found them. There’s no receipt.
(She shows me a pair of hideous maroon and olive tube socks. The packaging is still intact but doesn’t look like any Brand packaging I’d ever seen at the store, so I know it must be really old)
Me: umm ok
(Scans socks, computer burps out an angry error message)
Me: I’m sorry, the computer isn’t even registering these as an item we sell. I can’t return them.
(My manager has been hanging out nearby. She stays quiet but walks up behind me and starts writing something down)
Customer: But they came from here, look at the tag!
(I turn my computer screen so she can see it and I scan the socks again)
Me: See? The system won’t let me do anything. These socks definitely weren’t sold in the last 30 days.
Customer: ok I guess it was worth a shot
(Really? A single pair of old socks was worth your time? And my time? Keep in mind she didn’t seem to be the type that’s strapped for cash. Several minutes after the customer had left my manager returns to the registers with a smirk on her face.)
Manager: I just looked up that item number. Those socks were sold in 1997. For $1.89.

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