Unfiltered Story #105183
I went to a major taco restaurant with my son. We got our food and sat down. I started to think about how much less the check was than I was expecting and so I looked at the receipt. They hadn’t charged me for my meal, so I went to the counter to pay.
Me (handing her the receipt): Hi, I wasn’t charged for my meal.
Cashier: Um, what?
Me: I want to pay. You guys forgot to charge me.
Cashier (looking frightened): Let me get my manager.
Me: Okay.
She takes my receipt to the manager and they talk animatedly for around a minute. The manager, carrying the receipt, comes over to the cash register.
Manager: We’ve actually never had anyone come back to say they weren’t charged.
Me: Oh, I’m sorry to hear that. I’m sure it affects your numbers when that happens.
Manager: What I’d like to do is give you your meal as a thank you for being such an honest person.
Me: Are you sure? I’m happy to pay!
Manager (smiling): I’m sure!
Me (smiling back): Thanks!! I’ll just save that money for the next time I come here.
Question of the Week
Have you ever served a bad customer who got what they deserved?