Unfiltered Story #104889
(I’ve worked in retail for a few years and have only had this happen once.)
Me: *after handing the guest her change* Receipt is in the bag, have a good day!
Guest: Wait, what is this? *holds up a buffalo nickel, which is just a nickel with a buffalo on the back rather than a president*
Me: It’s a nickel.
Guest: But it has a buffalo on it, it’s not a real nickel!
Me: It’s definitely a real nickel, I can assure you that.
Guest: No, I don’t think it is. I want another nickel, other stores won’t accept this!
Me: Other stores will accept it, it’s a real nickel.
Guest: *shaking her head* They won’t take it, can I just have another?
Me: *opens my register to switch her apparently fake buffalo nickel with another nickel*
Guest: Thanks!
(Later I told my manager about it and he couldn’t believe that a grown woman had never seen a buffalo nickel before and refused to believe it was real.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.