Unfiltered Story #104540

(I work as tech support at a web-hosting company. Some times we have customers turning up on our chat-support, who seem like they’ve never used a chat before, or aren’t aware they’re writing with a real person.)

(The customer clicks the chat button.)

Me: “Welcome to [company name] support; how may I help you?”

Customer: “I have an email address.”

(I pause, while I wait for the customer to elaborate.)

Me: “Yes? Can I help you with something?”

(There is a long pause, and then the customer disconnects.)