Unfiltered Story #102118

In the video game store I work, I have a couple of regular costumers that come once or twice a week: a mother and her son, about seven years old. I specially know them because they always ask for Lego games and the mom plays with her son… and they are fairly good too.

Our store also has a special promotion with the reciepts; for every hour you play, we put a seal on your reciept and when you get 10 seals total, you get a free hour.

The mom and child couple have gathered the ten seals and ask for their game, though the kid’s mom tells me they have something important to do and to tell her in half an hour so they can go. She assumes once that half an hour is done and they leave, that means she can’t redeem the rest of the promotion.

Well, I tell her to not worry, that she can return when she’s done and she can play the half an hour she has left. She seems pretty happy about this.

So, they leave after the first half hour and they return later in the day. Like I promised, I’m honoring her deal and giving her the half hour she missed. To my surprise, she’s come with a cup of coffee she gives me as thanks. It’s been a really cold day, so it really hits the spot. It was a simple gesture, but really made my day.