Unfiltered Story #102064

, | Unfiltered | December 19, 2017

(I’m a clerk in an office, and my group is the support staff. We deal with outpatient paperwork on a daily basis. There are four of us. Sometimes we have to call providers requesting more information. When we do, we notate it in a log, or have them put our name on the fax cover sheet so we know who gets that paperwork. However, that doesn’t always happen. One of my coworkers (we call her DS – for DipShit) is as dense as a sack of hair and is constantly whining about having too much work (she has the same amount as everyone else), and will do anything to put off her pending work on someone else. She’s smart, knows how to do her job, and when the mood strikes her – she does it quite well. Her game is to play dumb – like she doesn’t know what she’s doing, and doesn’t pay attention until her name is said repeatedly, at which point she gets cranky.)
I’m stamping the incoming faxes and notice there is one sheet for a form that providers fill out, and send to my office. On the fax coversheet the provider has written “Here is the first page you asked for. Any questions, please call me.” the following takes place.
Me saying name of provider & client: “is anyone working on this?”

Coworker 1: “no.”

DS: “uh, no.”

Me: “DS – didn’t you make some phone calls this morning asking for more info from providers?”

DS: “I made a lot of phone calls. I don’t know.”

Me: “it’s (repeating provider & client names). You sure?”

DS: “is it (provider intern)?”

Me: “yes. Do you have that chart?”

DS: “well I got a phone call about something that they said.”

Me: “Do. You. Have. The. Chart?”

DS: “I don’t think so.”

Me: “please look.”

DS: “but I got a phone call – “

Me cutting her off mid-sentence: “you already said that.”

Coworker 3 (exasperated): “gimme the damn paper! You guys are like Abbott & Costello! Who’s On First?”

DS: “what? Someone called about it.”

Me: “oh my god.” (I go in my supervisor’s office so she can log it in, and DS follows me.)

DS (holding the client’s chart in her hand): “oh. Is this what you want?”

Me: “YES!”

DS (starts handing it to me): “well, here.”

Me: “No. I’m not working on it. YOU are. Here.” (I put it on the chart, and walk out of the office.)

DS: “but you wanted it.”

Me: “no I don’t. YOU’RE working on it.” (I walked back to my desk)

She wound up complaining to the supervisor about it, but to no avail. She had to do it. Along with all the other pending she has stacked on her desk. She really is a lazy sod.

1 Thumbs