Unfiltered Story #100141
I work in a chain fast food restaurant, at night, and it is pretty slow. A sfamily comes in. At this place you have to ask if they’re eating for here to go, I asked and she said “To go” So I put that in the computer and continued with their order. It was a pretty long one, cause it was a big family, so I made sure everything was right and she said it was.
They go to sit down and I get their order ready and put them into bags. I call her name and she comes over the counter and looks very confused/angry. Then she looks at me and says “Um. I ordered this for here.”
I just pause for a moment and decide not to argue with her. Instead I said “I’m sorry, I can put it onto a tray if you’d like.” A process that would have taken less than a minute, and she grabs the bags from me and says “No. It’s TOO LATE.”
I just think she wanted something to b**** about. Not the rudest customer but probably one of my favorite stories about working there.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.