Zodi-whack
Me: “Thank you for calling [Store]. How may I help you?”
Caller: “Hi, I was wondering where your Louisville location is?”
Me: “I’m sorry, ma’am. We do not have a store in that area.”
Caller: “Oh, okay.”
(Ten minutes later, the phone rings again. It is the same woman.)
Me: “Thank you for calling [Store]. How may I help you?”
Caller: “Hi, I was just wondering where your Louisville location is? The last girl I talked to sounded like a Taurus, and my horoscope today said I cannot trust one of those people.”
Me: “Don’t worry, ma’am. I’m a Scorpio. You can trust me when I say that we do not currently have a store in Louisville.”
Caller: “You mean [Store] hired a Scorpio? Those are the worst! Have your owners call me when they fire you so that I can finally go back there!” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.