Customer: “I live in this area but I don’t know my postal code. What is the postal code for here? They will be similar…it’s just so I have an idea of what postal code is.”

Me: “I don’t know off by heart. If you give me a minute, I could look it up.”

Customer: “That’s ridiculous. How can you not know the postal code?! You WORK here!”

Me: “Um, sir, you don’t know the postal code to your own address and you LIVE here.”