You’ve Reached The Mos Eisley Branch
(I work in a high end retail store which has many branches across the UK and in parts of Europe. The phone starts ringing so I answer it as I’m free. It is the 4th May.)
Me: “Hello! This is [Store] Basingstoke. [My name] speaking. How can I help you today?”
Caller: “… You’re not Bath.”
Me: “Eh… no…”
Caller: “I’m [Caller] from the Bristol branch… I need Bath.”
Me: “This is not the store you are looking for.”
Caller: “… This is not the store we are looking for.”
Me: “We can go about our business.”
Caller: “… You can go about your business.”
Me: “… I don’t know the next bit.”
Caller: “‘Move along,’ I think?”
Me: “Ah, well, May the Fourth be with you.”
Caller: “And you.” *hangs up whilst laughing*
Coworker: “What… was that?”
Me: “It’s Star Wars day.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.