(A caller says she’s found a kitten and is getting information on our services.)

Me: “…we also recommend spaying or neutering the kitten. This can be done around 4-6 months of age.”

Caller: “What would the cost be for that?”

Me: “A spay surgery runs about $100, and a neuter runs a little cheaper, around $70.  The spay is a bit more expensive because it’s more invasive and takes more time to do.”

Caller: “Oh, okay. I would definitely do the neuter since it’s cheaper.”

Me: “Well, ma’am, the surgery depends on the kitten’s gender. If it’s a female, it’ll be a spay, and if it’s a male, it’ll be a neuter.”

Caller: “Why the difference?”