You Have O Sense
Me: “I see the problem. You entered a zero in a field where you were supposed to enter an ‘O’, for ‘Other.'”
Caller: “The letter zero?”
Me: “No, the letter ‘O’. You have to enter the letter ‘O’ in that field, not zero.”
Caller: “The number zero or the letter zero?”
Me: “The letter ‘O’.”
Caller: “Okay, the letter zero…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
