You Go On Wit Yo Bad DIY Self!
Caller: “Hello, I’d like some help!”
Me: “Sure, sir, how can I help you?”
Caller: “Well, actually I don’t have an account yet. I was wondering if I could talk or send messages to my daughter. She’s in Australia and she has an internet account.”
Me: “Yes, sir, that’s possible!”
Caller: “What do I need to do that?”
Me: “You just need a computer and a modem.”
Caller: “Hey, but I just have a FAX machine and a TV! Isn’t that enough?”
Me: *controlling the urge to burst in laughter* “I’m afraid not, sir. You’ll need a computer for sure.”
Caller: “YOU KNOW WHAT? You guys don’t wanna help me! I know your types! You just want the fat, rich customers that will buy anything you demand! You know what? You’re not the only ISP in town! Goodbye!” *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
