You (Could Have) Had Me At Hello
(I’m an employee stocking the shelf at one end of an aisle. A customer enters at the far end by the milk and is coughing constantly.)
Customer: *coughs*
(I briefly glance over. She’s staring at the milk.)
Customer: *coughs again*
(There’s a long pause. She’s still staring at the milk.)
Customer: *loud coughing*
(I turn to see if she is covering her mouth, but instead, see her charging down the aisle at me.)
Customer: “What is wrong with you?! I’ve been coughing to get your attention down there for five minutes! ”
Me: “Ma’am, I glanced over at you several times. You never looked at me.”
Customer: “Oh, yes I did! What does a person have to do here, fall on the floor and have a seizure to get some milk?!”
This story is part of the Customers Expecting Mind-Readers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
