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    Wrote Memorization

    | California, USA |

    Me: “Hello, this is [name]. How can I help you today?”

    Caller: “I need to mail my bill. Can you give me your address?”

    (I slowly and carefully give the entire address. I add appropriate pauses to make sure the caller has enough time to write down the address.)

    Caller: “Okay, once more please.”

    Me: “Oh, did I speak too quickly?”

    Caller: “No, but I guess I should write it down this time.”