Me: “Hello, this is [name]. How can I help you today?”

Caller: “I need to mail my bill. Can you give me your address?”

(I slowly and carefully give the entire address. I add appropriate pauses to make sure the caller has enough time to write down the address.)

Caller: “Okay, once more please.”

Me: “Oh, did I speak too quickly?”

Caller: “No, but I guess I should write it down this time.”