(I’m working register when a lady comes up leading her sobbing son. He has a big lump on his forehead that’s starting to turn black and blue.)

Customer: “Could I have some ice for his head? He hit it on something.”

Me: “Yes! Poor little guy.”

(I fill a glove with ice, wrap it in a paper rag and hand it over.)

Me: “First Aid is just down there.”

Customer: “Okay, thanks. Hey, while we’re here, could I get a grilled chicken salad?”