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  • Wishes He Could Back Up The Conversation

    , | Denver, CO, USA | Extra Stupid, Technology

    (I work in our airline’s IT dept. One of our guys is finishing his shift and passes a task on to me to delete a user’s Windows profile when the user is not busy. I noticed this user has an assigned network drive with a shortcut to it on his desktop so I figure he knows how to use it.)

    Me: “So, I’m gonna remove your profile from the registry and then delete your profile folder. This will delete everything you have. Do you have all of your important documents backed up?”

    User: “Yeah, it’s all good. Go ahead and delete it.”

    Me: “Okay.”

    (I delete his profile’s registry entry and then go to delete his folder. I notice he has about 3GB of data as it builds its list to delete.)

    Me: “It seems you have three gigs of data in your profile. Just want to make sure everything that you need is backed up, because it will all be gone.”

    User: “Yeah. It’s good, man. Do what you gotta do.”

    Me: “Okay.”

    (I let the delete finish and then restart the computer.)

    User: “So, the files that were on my desktop, where do I go to get those back?”

    Me: “The files on your desktop? You told me you backed everything up, so they have been deleted.”

    User: “I’m not very savvy with computers. I don’t know what ‘backup’ means.”